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All-inclusive Workforce Management – Q&A

Change on a large scale is a big decision for any company. Our director, Simon Woodhouse, has helped a number of companies to implement change in their recruitment processes.

The article below asks him questions particularly about implementing an All-Inclusive Workforce Management Solution for both permanent and contract staff.

Which sectors have you implemented an All-inclusive Workforce Management Solution into?

Over the years I have implemented and delivered All-inclusive Workforce Management solutions into the Automotive, Nuclear and Energy sectors.

How long does it take to devise and implement a solution?

The size of the workforce and what the client would like to achieve with a solution determine the timescale it can take to implement. I implemented a solution for an Oil & Gas client that took 4 weeks to implement and was run across the UK and Norway for over 3 years. Another project took 14 weeks to implement for a Nuclear client. If the client would like to automate everything from first interaction through to the website, management of jobs through the supply chain, management information, compliance and payroll, it can take a while to make sure the project is planned properly. I have found that it works best when the client puts together an internal project team who will work closely with my team to help devise and scope the solution. Working closely together is the key to getting the new process implemented as efficiently as possible. Attention to detail, coupled with absolute openness and honesty is paramount if the project is going to be a success.

Can you give us an example of an All-inclusive Workforce Managed Solution you have been involved with?

Example:

Scope & solution – One solution I worked on was for an Oil & Gas client who needed a solution that could be used for both perm and contract workers. They were a small HR team with a large workforce and over 75 suppliers. I headed a team that spent a few weeks fully mapping out the process, meeting with all parties. We helped the client streamline their supply chain and standardised terms and conditions.

Delivery – The new process helped retain staff when the head office was closed. Our service caused little disruption for the client, helped engage the supply chain more, assisted the HR team and hiring managers across multiple locations and helped to fill the harder to fill roles.

What evidence have you seen of an All-inclusive Workforce Managed Solution delivering results?

I have seen significant results across every solution I have been involved with. Particularly on an All-inclusive Workforce Managed Solution. Just a few of these are:

Achieved a 100% retention of the suppliers all signing up to the new Supply Agreement in an expedited process.
Benchmarking of all positions with all new positions being filled at or below industry benchmark rates
Regular Supplier/Hiring Manager sessions conducted to help the recruiters understand the precise needs of the manager, and thereby identify suitable candidates quickly.
Recruitment pool expanded - International suppliers were enabled to support the local operations, this drove down cost and increased the quality and quantity of the candidates available for the hiring managers

Contact us

Find out how our workforce solutions could benefit your business and contact us today on 01925 907008 or email enquiry@operamms.com

Testimonials

I have worked with Simon as a supplier for nearly 20 years. During this time, I have always found that the solutions are very effective for suppliers. He instils the right balance for both the client and supplier, where the services are fair, open and responsive. There is no doubt that the client and the supply relationships are their focus. These are services we are happy to support wherever we can.

MD Recruitment Company

November 2016

I have worked with Simon Woodhouse for over 10 years and during this time I have received first class service as a recruiter. The flow of information has always kept us in touch with requirements.

The solution (both the technology & the team assembled) were intuitive and responsive to our needs. The job descriptions have been detailed and meaningful. It is apparent that Simon has an excellent knowledge of market trends and client/candidate expectations. So as a recruiter I have found that this information has been invaluable in sourcing the right people for the end client. It has been evident that Simon forms first class relationships with both the supplying recruitment agencies and the end client.

I would recommend Simon to any potential client or recruitment company.

Recruitment Manager

November 2016

When presented with a challenge to support our Permanent Recruitment challenge, Simon responded with a very cost effective, and comprehensive solution, that we relied heavily upon during a major restructuring exercise. So much so, that once the initial phase came to an end we retained the service. The support provided to the HR teams and the hiring managers was second to none, and it became an integral part of our operations.

HR Manager

September 2016

We had an opportunity to restructure our approach in regards to how we utilised contract labour and recruitment. The burden to the company had become significant, and major change was required. The experience Simon bought to the Change Management project was a key component behind its success. The level of buy-in to the program from within our organisation, and down into the supply chain was a credit to Simon and his team.

SCM Manager

October 2016

I have known Simon for 20 years and in that time Simon has been my colleague, my manager and my mentor. Simon is a very kind and thoughtful person, but will ensure the job is done to the best of his and his team’s ability. His management style is one of a consultative approach and leadership, allowing the team to be part of the bigger picture and ownership of the project in hand, but being there for support and guidance when required. He has a very comprehensive understanding of Procurement and the Managed Service Process, which has allowed him to manage some very successful implementations and on-going business. A great asset to any organisation.